Improve Reputation

LEDA can help with audience service by providing access to a wealth of data and insights that can help organizations better understand and respond to the needs and concerns of their audience.

Tracking response rate to customer inquiries and complaints

LEDA can help businesses track to customer inquiries and complaints made on social media platforms in a timely and effective manner.

Providing insights into customer sentiment

By analyzing large amounts of social media data, LEDA can help businesses understand the overall sentiment of their customers towards their brand, products, or services. This can be useful for identifying and addressing any issues or concerns that audience may have.

Identifying customer pain points

LEDA can help organizations identify common issues or problems that audience are experiencing, which can be addressed to improve the customer experience.

Monitoring and improving brand reputation

LEDA can help businesses track and analyze mentions of their brand on social media, providing insights into how their brand is perceived and enabling them to take proactive steps to improve their reputation.

Target Sectors

LEDA is the leading platform for monitoring and analyzing content on social networking sites using artificial intelligence techniques, with services available in the following industries.

Government

Finance

Marketing

Medical

Retail

Media Consulting

Services and Products

Leisure and Travel

Contact us

We are pleased to contact you, whether to answer any questions or to request a presentation.